Refund policy
At Veloura Wood, customer satisfaction is our priority.
We offer FREE RETURNS on eligible orders.
Return Conditions
- Returns must be requested within 30 days after delivery
- Products must be unused and returned in original condition
Damaged Orders
If your order arrives damaged, please contact us within 48 hours after delivery with photos of the product and packaging.
Refunds
Refunds are processed after returned products are inspected and approved.
For returns or support: